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Author: financeclerk

Village-Wide Water Meter Replacement/Upgrade Program

The Village has started our water meter replacement program and appointment letters are being sent out in batches to addresses that have meters that need to be upgraded. If you received a letter from HBK WATER METER SERVICE, please visit their website ( to schedule your appointment as soon as possible. Saturday appointments are available. Your cooperation is very appreciated.

If you have not received a letter yet- you most likely already have an upgraded meter. If you have any questions about this program or want to verify if your meter is already upgraded, please feel free to give us a call at 815-678-4040 and we would be happy to help!

Meter replacements are mandatory if your address has been selected and contacted. Please respond to the notice as soon as possible.

Cross Connection/Backflow Prevention Survey 2023

The Illinois Environmental Protection Agency (IEPA) requires every water supply to develop and implement a cross connection (backflow prevention) control program. One requirement of this program is to send a survey to all residential water customers in the Village of Richmond every two years. All residential water customers are requested to complete the survey. Please note that there are some required fields, but not all fields in the survey need to be filled in.

What is a cross connection?
Cross connection refers to an actual or physical connection between the drinking water system and any pipe, vessel, or machine containing a non-potable fluid, contaminants, such as chemicals, bacteria, pesticides, or waste water. 


  • A garden hose is submerged in a bucket of soapy water, hot tub, or swimming pool.
  • A lawn irrigation system is connected directly to the drinking water system.

What is backflow?
Backflow occurs when water flow is reversed from its intended direction and, by way of a cross connection, is pushed or siphoned back into the drinking water system. Backflow can occur by the following mechanisms:

  • Backsiphonage – The pressure in the drinking water system is lowered. This type of backflow can result from water line flushing, fire fighting, or water main breaks.
  • Backpressure – The pressure in a customer’s piping system is greater than that of the drinking water system. This primarily occurs in commercial applications involving pumps, high rise buildings, or boilers.

How can cross connections and backflow affect my drinking water?
If a cross connection exists and backflow occurs, contaminants can be drawn back through pipes and into the drinking water system. This has the potential to pollute drinking water and create a potential health hazard.


  • A garden hose is submerged in a bucket of soapy water. A water main breaks down the street, lowers water pressure, and soapy water from the bucket is backsiphoned through the hose and into the water system (backflow). At the same time, someone at the residence pours a glass of water from the kitchen faucet. The soapy water flows back out the kitchen faucet, creating a contaminated glass of water.
  • A sprinkler head from a lawn irrigation system sits in a puddle of water containing fertilizer (cross connection). Two blocks down the street, firefighters connect to the water system to fight a fire and water pressure is lowered. The puddle of water containing fertilizer is backsiphoned through the sprinkler head and into the water system (backflow.) Meanwhile a neighbor is taking a shower. The fertilizer-contaminated water flows back through the water system and out the neighbor’s shower head.

What can I do to prevent backflow?
The easiest way to avoid backflow is to eliminate cross connections between the drinking water system and contaminants. Sometimes cross connections cannot be avoided. In these cases, the installation of a backflow prevention device will stop backflow.


  • Avoid creating a cross connection when filling a bucket, hot tub or swimming pool.  By installing a ‘hose bib vacuum breaker’ on any faucet used for connecting a hose and a gap between the hose and the water in the container, you eliminate the cross connection and the possibility of backflow.
  • Install a backflow prevention device between the lawn irrigation system and the drinking water system to prevent backflow.

Where do backflow mandates come from and who is going to enforce these mandates?

Section 18 of the Illinois Environmental Protection Act (P.A. 89-445, eff. 2-7-96; 90-773, eff. 8-14-98) and 35 Ill. Adm. Code 607.104 provides the Illinois Environmental Protection Agency (EPA) direction from both the Illinois legislature and Illinois Pollution Control Board.  These statutes establish that no person can threaten a water supply and that local water supply officials are responsible for protecting their water mains from connections that have the potential to allow the backflow of contaminants into their respective distribution systems.  Further, 35 Ill. Adm. Code 602.115 gives the Illinois EPA authority to develop and modify “Agency” regulations regarding cross-connection control at community water supplies.

What happens if I do not fill out the survey?

All water customers are required to complete the survey.  There are no penalties or fines for not completing the survey, however, we encourage everyone to complete the survey to assist the Village in compiling accurate records so we can comply with IEPA cross-connection regulations.  We ask and thank you for your cooperation with this program.

New Resident Packet

New Resident Info

Welcome to the Village of Richmond, Please come in to the Village Hall or call (815) 678-4040 to receive valuable information regarding services available.


Nixle is a FREE notification service that allows the police department and Village to alert residents of emergency weather events, road closings, public safety crime advisories, natural and manmade disasters, and general Village information. To sign up visit:


The Village office sends out important Village news and events by E-News Blast. If you’d like to subscribe to our E-News Blast please contact the Village office at 815-678-4040 with the best e-mail address to receive this information.


Animal licenses are issued by McHenry County Animal Control, 815-459-6222. All dogs must be leashed when not on the owner’s property and must be under direct control of the owner. Dog litter must be removed from public areas.


Direct Pay makes it more convenient for you to make your water payments to the Village of Richmond. Payments will be automatically deducted from your checking or savings account and credited to your water account on the bill’s due date. Authorization form can be found on our website or Village Hall.


Garbage Service is provided by LRS. Please contact 847-381-9300 directly to set up service! Garbage/recycling pick-up is every Thursday between the hours of 7:00am-5:00pm, except weeks in which a holiday falls. If the holiday falls on or before your pick-up day, service will be delayed by 1 day. Holiday Schedule: New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day and Christmas Day. For additional recycling programs offered by Village, please contact office: 815-678-4040.


The Village provides brush pick up on the third Monday of every month April through November. Branches six inches in diameter and no more than six feet in length, stacked with the cut ends towards the street by 7am will be picked up. This collection does not include stumps or other yard waste (leaves, grass).


If you are considering any additions or improvements to your home please contact the Village prior to beginning work to see if a permit is required. Decks, roofs, siding, fences, pools, accessory structures are some of the projects requiring a permit. The Village has adopted the International Building Code, along with the International Fire Code, the NFPA Automatic Sprinkler Code, National Electric Code and the Illinois Plumbing Code.


Located at the main entrance of the Village Hall, in the wall immediately west of the front door. This is secure and may be used for the deposit of utility payments or other correspondence.


Water hydrants are flushed periodically from spring through fall, usually during the day. Neighborhoods are posted prior to flushing. During flushing, iron is occasionally dislodged causing rusty water. Allowing the water in your house to run for a few minutes usually clears the problem


Leaf vacuuming will be Oct 24th and 31st; also November 14th and 21st.


The Village Newsletter is mailed with the Water/Sewer Billing Quarterly and also found on the website under Newsletters.


The Village provides notary services to its residents at no charge during normal office hours.


The Richmond/Spring Grove recreation program offers many year-round activities for children of all ages. Call or stop in either village hall for a brochure.


Richmond Township provides activities for local seniors. Call to get the latest information and have your name put on their mailing list.


Please call Village Hall to have the bill put into your name! Water and sewer bills are sent out quarterly and the net amount is due 21 days after billing. Option to sign up for e-Billing will allow you to receive e-mail notification when your bill is ready to view online. Registration is required and can be found on Village website. You may pay on-line with E-pay or use your credit card either in person. If you have questions on your bill or are experiencing problems with your water please call Village Hall.


Voter registrars are available at the Nippersink Library. Call for details. 678-4014